Passpoint Express (v1.12) Error Message



New Member
Was connected via modem(s) to the MLB and about to do a download of changes - stopped to talk with someone - came back and had been disconnected from the MLB - now get the following when trying to connect --- "Failed Modem Protocol Connect".
Process gets all the way to the MLB, cannot connect to the MLB, must return an error code or message to the PC and then the PC reports the message shown above.
Any clues here on where I should go or what I should do to solve this?
Thanks in addvance,