Hard disk error

U

ujwalbro2006

New Member
#1
Automatically external hdd not working the light in it is turning on but no response. what can i do?
 
U

ujwalbro2006

New Member
#3
Well, I don't know the brand but the hard disk doesn't show up in device manager nor in disk management no sound in pc but the light in HDD is working but no sound in HDD working
 
Justintime

Justintime

Moderator
#4
No markings on the case? Hopefully just a USB controller error, removing the disk from the casing and either using another external controller or plugging it into the pc directly may work.
 
DanceMan

DanceMan

Procrastinating Member
#5
No markings on the case? Hopefully just a USB controller error, removing the disk from the casing and either using another external controller or plugging it into the pc directly may work.
This tactic may not be possible. Many of the newer USB external hard drives do not contain a hard drive with a standard SATA connector. The manufacturers are short-cutting the hardware to save money, so the SATA connectors are left off the hard drive and off the hardware in the enclosure. Explains why you can now buy an external USB hdd cheaper than a bare SATA hdd of the same size. If I can find the post, with pictures, that I remember seeing on the NCIX product page, I'll post a link.
 
DanceMan

DanceMan

Procrastinating Member
#6
It took a while, but I found it HERE.

Apparently all WD My Passport series uses a custom internal 2.5" hdd that has an integrated USB port and lacks an (sic) standard SATA port. See links below for pics:
http://hardforum.com/showthread.php?t=1642867
http://forum.hddguru.com/viewtopic.php?t=16203&start=#p122072
So perhaps this is only true for WD 2.5" Passport drives, but beware of thinking an external USB drive will automatically contain a conventional SATA drive. It used to be true, but may no longer always hold.
 
Shinma

Shinma

____________
#7
ujwalbro2006 said:
Well, I don't know the brand ...
Since you failed to provide specifics, like your other questions/threads, for safety, only general responses can be provided.
G.I.G.O.
Double check cable connections.
Test with another port.
Test with another cable.
Test in another power outlet.

If none of the above suggestions assists,
Look for your external hard drive receipt to identify brand and complete model.
If under warranty,
Contact external drive manufacturer for RMA process.

If warranty expired,
State brand and complete model for any further assistance.
As DanceMan already pointed out,
Depending on model,
Disassembly may not be feasible.
If of no concern,
Justintime's response would apply.

If critical,
Contact a data recovery service company.
 
S

sagar

New Member
#8
Yes bro my also same problem hard disk but i want to recover my hard disk i don't care about the data I just wan't to make my hard drive reusable. IT is hard disk of 500 GB of kingston.
 

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