Canon i560 injet drivers off MS's site won't install - Win7

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videobruce

New Member
#1
Canon i560 injet drivers off MS's site won't install - (Win7)

I finally managed to d/l the x64 driver for this printer directly from MS's update site as opposed to doing it through update driver since I want a copy of the driver so I can load off line like I do with all other drivers for the past 13 years.
I finally managed to figure out how to get the driver without using the "update driver" through Device Manager that automatically d/l's the driver, installs it but with no copy saved for backup. You have to repeat the process if you re-install the O/S which is stupid and unnecessary.

That is after you change the setting under "Device Installation Settings" to "Yes do this automatically" since it won't work if you leave it at the default setting.

The two packages I have are x86 & x64 for this i560. Using the .inf file, both return the same message that is isn't the correct driver. There is no .exe so I can run it by itself.

Canon has some file that is suppose to work, but with no details just how to use it. A fix for the problem. I tried that, but that has absolutely no effect.

Any ideas here, I have never needed to do all of this for any device .
 
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Shinma

Shinma

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#2
videobruce said:
... The two packages I have are x86 & x64 for this i560... Canon has some file that is suppose to work, ...
State details.
Name of "packages", "files" and corresponding links.
Windows 7 completely up to date or not.
 
V

videobruce

New Member
#3
What Canon USA has is here;
http://www.usa.canon.com/cusa/suppo...tion/i_series/i560_series?#DriversAndSoftware

What the UK site has is here;
http://www.canon.co.uk/Support/Cons...x?DLtcmuri=tcm:14-729895&page=1&type=download

BOTH only have this "add on module", NOT the base drivers which is what I need.

After a very lengthly search I came across this post elsewhere which answered why the update drivers didn't work genitally. But, that isn't solving the problem!;
AdamCUK replied on August 1, 2011

The actual problem is that Windows is set by default not to download drivers automatically from Windows Update,
despite the fact that this is the "recommended" setting. If you set Windows to download drivers automatically
then the printer installs automatically.

Canon does not provide this driver on their website. It is provided by MICROSOFT via Windows Update.
Click the Windows button and choose Control Panel.
Select "System" then "System and Security".
Choose "Advanced System Settings".
Choose the "Hardware" tab and click on the "Device Installation Settings" button.
Choose "Yes, do this automatically (recommended)", then click on "Save changes".
Now add the printer again and it should work.
Managing to find Microsoft's Update Catalog site for driver downloads (which I have never used or even heard of since I never had a need for it in 13 years) I obtained both versions for Win7 (x86 & x64 just in case). Since neither have a .exe file they have to get installed via a .inf file which leads to the problem, both get rejected which puts me back to square one.

In case anyone doesn't see the problem here, very simply; what happens when MS removes those drivers (via the auto update process)? Throw the printer out?? THERE IS NO WAY TO SAVE THEM! :thumbsdown:


The two files I did manage to get that won't install are;

"IA64-all-4242_cb2300bd637e6269cfc1ac59ab526914b72bb832.cab"
"X86-all-200000019_4f20dba9f69de9656cf1d53cc95f930625c8f1d7.cab"

Attached are the .inf filres (extension renames to txt so they could be attached)
View attachment 2679
View attachment 2681
 
Shinma

Shinma

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#4
videobruce said:
... I obtained both versions for Win7 (x86 & x64 just in case)...

The two files I did manage to get that won't install are;

"IA64-all-4242_cb2300bd637e6269cfc1ac59ab526914b72bb832.cab" ...
The IA-64 refers to the Intel Itanium processors, not x64 processors.

You still have not stated whether your Windows 7 is up to date or not.
 
V

videobruce

New Member
#5
Those were the two choices.
It's up to date as of sp1. Just as my XP's are as up to date as of sp3 (that have no issue).
 
Shinma

Shinma

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#6
Since the service pack 1,
The number of hotfixes is in the triple digits.
Quite a number of the optional hotfixes deals with hardware compatibility issues.
 
V

videobruce

New Member
#7
I seriously doubt any have to do with this, but I will try to take a lok. I will also take another look at the different version of these drivers in their so called "catalog"" site.
 

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