Top White Papers and Webcasts

  • Many companies are finding that providing a Millennial-friendly experience is essential to their success and brand loyalty. This easy to digest white paper takes a look at the customer service expectations of Millennials and how companies can make small changes to meet their needs. Topics include social media customer service, the importance of omni-channel and easy-to-execute strategies to implement now for a competitive advantage.

  • Internet of Things security brings its own unique challenges. With the variety of connected applications and devices in operation now in the hundreds of thousands, it's critical to ensure your IoT-related security standards are up to the task. In this white paper, Rob Black, CISSP Senior Director of Product Management at PTC explores IoT security best practices including: Data and network encryption Audit trails Granular permissions and visibility Secure Software Development Life Cycle (SDLC) Download …