56k modem abruptly disconnects!
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  1. #1
    Join Date
    Dec 1998
    Location
    philippines
    Posts
    3

    56k modem abruptly disconnects!

    i used to have a us robotics 33.6 sportster modem and didn't experience any abrupt disconnection with my ISP. i recently bought a 56k version of the modem and now i experience annoying disconnections from my server. how can i solve this problem?

  2. #2
    Join Date
    Nov 1998
    Location
    Carrollton,Texas
    Posts
    402
    Contact your ISP and see if they have a different dial-up phone number for 56k...I have EARTHLINK and they've got numbers for both 56k standards and it helped me...

  3. #3
    Join Date
    Dec 1998
    Location
    Adelaide, South Australia
    Posts
    6,916
    Also try the suggestions at www.56k.com .
    Safe computing is a habit, not a toolkit.

  4. #4
    Join Date
    Jan 1999
    Location
    Raleigh, NC, USA
    Posts
    635
    First as Jerry said, try a different number. If you get disconnected on that number also, then check in DUN, and Control Panel under modems, and make sure that "disconnect if idle after x minutes" is not checked. If neither of these work, you might want to try reinstalling TCP/IP, under control panel, network.

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  5. #5
    Join Date
    Dec 1998
    Location
    Va
    Posts
    126
    just as a note... 56k is much more sensitive to line noise etc than the old 33.6, call your phone co and have them run a 30 second line noise just to see if there is a prob on the line

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