ATI Tech Support - NOT!
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Thread: ATI Tech Support - NOT!

  1. #1
    Join Date
    Oct 1999
    Location
    Northern Virginia
    Posts
    54

    ATI Tech Support - NOT!

    In my humble opinion, ATI tech support is the worst I've ever encountered. About two months ago, I reported a problem with the All-in-Wonder 128 PCI Card - TV Tuner won't initialize due to a GPF in CWDAUDIO.DRV (Crystal Audio). I have contacted ATI both on the phone and via email. ATI phone support (what a laugh!)2 months ago informed me they had "many customers" with the exact same problem. I even wasted my time sending in the requested "ATI Problem Report". I just got off the phone with them, asking for an update of the situation. All the moron did was quote "ATI Software Engineering has been advised of the above issue and is investigating". This has been their answer for the past two months! I was expecting an answer like "we're expecting to resolve this soon" or even "it doesn't look like we are going to fix this", just an HONEST answer! The last thing I'll say in this ranting post is I WILL NEVER BUY AN ATI PRODUCT AGAIN!! They really don't give a flying ---- about you once they have your money.
    "We've got both kinds, Country AND Western!"

  2. #2
    Join Date
    Oct 1999
    Posts
    3,198
    Maybe you could get help here:

    www.rageunderground.com/cgi-bin/Ultimate.cgi
    1.Old Antec Case, Asus PC-DL, 2 x 1.6 LV D1 Xeons @ 3 GHz, 2GB Corsair PC3200 @ 200 MHz, Chaintech 6800 128MB AGP

    2. Old Crap Beige Case, Gigabyte GA-H55M-S2H, Core i3 530, 4GB CL8 OCZ DDR3-1600, eVGA GTX465

    3. Asus Pundit mATX Case, MSI AMD Zacate E350/dual core E350IS-E45 mini-ITX, 4GB CL9 Crucial Ballistix DDR3-1333, LG Blu Ray/HD DVD & DVD Burner

  3. #3
    Join Date
    Oct 1999
    Location
    Northern Virginia
    Posts
    54
    Thanks Dave_B! I'm there now and beginning to have some hope.
    "We've got both kinds, Country AND Western!"

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