Outlook Express does not receive Mails
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Thread: Outlook Express does not receive Mails

  1. #1
    Join Date
    Jul 2016

    Outlook Express does not receive Mails

    Greetings Y'all!

    I have a unique one! -
    I cannot find my accounts on Outlook Express. As such I am not getting any eMail (since April 14th) and I am waiting on my eReturn confirmation!
    I cannot even see the "Accounts" link on the "Tools" Drop Down Menu next to "View"
    Please help if anyone experienced this before. How do I not only get my accounts link back, but how to restore my 32 email accounts that worked fine for years! I still have the eMail Inbox in OE, but the last one received was the 14th. When I click on Send/Receive it looks like it is checking and get approvals and all seems fine... but no eMail comes in!
    By the way, I do see that there IS mail in my mail servers that have not been gathered by my Outlook Express!
    Please help!

  2. #2
    Join Date
    Dec 1999
    Augusta, Georgia, USA
    We don't get that many Outlook Express posts anymore. You may still be running Windows XP?

    OE files are .dbx files. They may be in a hidden folder, so you may need to enable your machine to "show all folders." Then you ought to be able to run a search for them.

    Here is a link telling you where those files are generally stored-see the 8th post in.


  3. #3
    Join Date
    Jul 2016
    Back up the files in the OE data folder. The folder can be found by going to Tools > Options > Maintenance > Store Folder.

    1. Register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
    Also, type regsvr32 inetcomm.dll

    2. Register Outlook Express.

    Click Start, and then click Run. In the Open box, type msimn /reg, and then click OK.
    (Note that you will not see anything happen.)
    In Internet Explorer click Options on the Tools menu.
    Click the Programs tab and select Outlook Express as the default e-mail client and as the default news client. You can change those later if you wish.

    3. Check if folders.dbx file is corrupt. With OE close, do search for folders.dbx and rename it to folders.old.

    The file is located in C:\Documents and Settings\<account name>\Local Settings\Application Data\Identities\<hexadecimal number>\Microsoft\Outlook Express folder. It is a hidden folder, so you have to unhide hidden folders and files to see it. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

    4. Check if DBX file is corrupt. Perform a repair with Outlook Express repair online service. I think it's more convenient. https://onlinefilerepair.com/en/outl...ir-online.html
    5. Create a new Outlook Express identity.

    6. Repair or Reinstall Outlook Express.

    Hope this helps!

  4. #4
    Join Date
    Jul 2016

  5. #5
    Join Date
    Jul 2016
    Thank you guys for your feedback and help. Sorry, that long time did not respond. This is because the issue was solved and I forgot to tell.) Thank you!

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