Internet connection problem
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  1. #1
    Join Date
    Feb 2002
    Location
    Hamilton, Ontario, Canada
    Posts
    122

    Unhappy Internet connection problem

    I try to send e-mails this morning on my work laptop (Windows 7). I can't connect to the internet. I get allways message adapter is not connectet. Somebody can help me?
    me

  2. #2
    Join Date
    Feb 2011
    Posts
    325
    First thing to try is a complete shutdown and restart. If that doesn't work, right-click the adapter in Device Manager, select Uninstall and then reboot. With any luck, when Windows has finished with it's "Discovered new hardware" routine, the adapter will be working once again.
    Doc

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  3. #3
    Join Date
    Aug 1999
    Location
    New York, NY
    Posts
    5,906
    Quote Originally Posted by SpywareDr View Post
    First thing to try is a complete shutdown and restart. If that doesn't work, right-click the adapter in Device Manager, select Uninstall and then reboot. With any luck, when Windows has finished with it's "Discovered new hardware" routine, the adapter will be working once again.
    This.
    Asus P9X79-Deluxe, Intel i7 3930k @ 4.2Ghz, 16gb DDR3-1600 Kingston HyperX Memory, Coolermaster Storm Trooper case, Corsair AX850 psu, Geforce 680 SLI, Corsair Model H100 w/c, Samsung 840 Pro 512gB SSD, Asus Blu-ray Writer 12x, Windows7 Pro x64

    MSI GS Series GS60 Ghost-003 Gaming Notebook 15.6", Intel Core i7-4700HQ 2.40GHz, 16GB Memory 1TB HDD 128GB SSD, NVIDIA GeForce GTX 860M 2GB, 4.36 lbs., Windows 8

  4. #4
    Join Date
    Mar 2000
    Posts
    27,212
    "I know nothing."
    Cheers.

  5. #5
    Join Date
    Oct 2012
    Posts
    5
    I assume that you are using the router or wired connection.

    try power off the network router (if available) and power off the laptop as well. (not just 'restart' on the laptop since network issue needs the power off to clear any cache that may stay in the LAN card cache).

    then power on the router/modem, then power on the laptop again.
    if still the same problem, check the network cable on both ends for the connectivity issue.

    Hope this helps.
    Bill
    Tech Manager, WPTinc.

  6. #6
    Join Date
    Oct 2013
    Posts
    8
    I was going to suggest drivers if the first solution did not work.

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