When I tried to Load and Run Passpoint Plus on my XP PC, it worked, OK. There must be something about Vista. Then I brought my XP PC from home to the job site and I was able to connect to the panel. You were right about the Host ID Mismatch problem. Following your directions, I was able to reset the Host ID to FFFFF. Everything seemed to work, but when I tried to Enable some Disabled cards, or when I tried to Add new cards, those cards would not release the door strike. Instead, I get error messages that the card is not assigned to Account Group. Of all the cards I have, there is only one that releases the door strikes. I tried to Disable and then Enable that card and it responded as expected, so I know that I can control at least one card.
My next step is to re-load Passpoint on to the original PC, but I don't see how that will make any difference. Do you have any suggestions as to what I must be doing wrong?
Do you perhaps mean the cards are not assigned ACCESS groups? In the card database (Config, Cards, Browse Database), on the "Access" tab there is a place to assign up to 5 access groups. This is where the card is given permission to unlock certain doors at certain times. Going to the Access Groups configuration (Config, Access Groups) it's a reasonably straight forward set of tabs that show you which doors they have access to and what time for each group.
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Thanks for your reply. The cards appear to be assigned, at least one Access Grp and when I look at what the Access Grps can do, it all appears to be set up, properly.
I do not know if this has anything to do with my problem, but, at this time, I am connected, using my XP PC, from home. Using the same Account Name/Acct# from the original PC, I was able to download the data from the panel. So, I am working with the data that was downloaded from the panel. (I did not transfer any data from the original computer). The data appears to be the same. BTW, the original PC is a W98, not XP.
Do you think that I can Load your Passpoint Plus CD right on top of the original Passpoint Express software?
When I go back to the job site, I will photograph a couple screen shots, that seem to be involved, and send them to you.