Error message when removing USB drive

[videobruce]

Clicking on the 'Safely remove hardware' icon in the system tray, I get this error message;

An exception occured when trying to run shell32.dll, Control_RunDll hotplug.dll

Then I receive another meassage;

Run DLL as a App has encountered a problem.....

I believe Kaspersky was responsible as I couldn't click through the allow/deny boxes that poped up when I went to remove my USB flash drive. I choose 'allow' to all those popups.
I have disabled Kaspersky, but no difference.

The drive seems to usually show up in 'My Computer', but either when I click on that icon w/o the drive inserted, or after I 'stop' that device and remove the drive I get that message.

Any ideas?

[Shinma]

Following found in the web:

You may try reregistering Shell32.

Start>Run>REGSVR32 SHELL32.DLL

Then it looks like sfc /scannow.

[equinoxe3d]

I had the same thing happening since last year, but since my devices were still working fine I chalked it up to the flakyness of my Windows install and ignored it for a while. Then I got fed up last week, googled a bit and found an answer :

In my case it was caused by Acronis True Image. If you have it installed, or any variant (DiscWizard, MaxBlast, etc.) follow these steps to solve the problem :

http://www.wilderssecurity.com/showt...=176066&page=5

Thre's no patch that I know of. Just right click My Computer and select Properties, select Hardware, Device manager, select View, select View Hidden Devices, and then for each Genric-volume entry under Storage Volumes, right click and select update and let windows try to find a better driver for the Generic volume. If windows says it doesn't a better driver, that's okay, but it will probably update at least one of the entries. Then close down the device manager and reboot. Prob should be gone.

[videobruce]

I did see reference to that program, but that isn't in use here.