Please Help
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Thread: Please Help

  1. #1
    Join Date
    Apr 2007
    Posts
    40

    Please Help

    I upgraded my entire system last week including the addtion of a GIGABYTE GeForce 7600GT 256MB GDDR3 PCI Express x16 Video Card and a ViewSonic Optiquest Series Q22wb Black 22" Widescreen LCD Monitor.

    Everything looks great for the most part. I've installed both Battlefield 2 and Battlefield 1942 and have been having some video problems at times. On more then one occasion, the screen would go all black while in the game, then turn back on, then go blank again...etc. The power light on the monitor remains lit green (does not go to yellow which is the standby color.) When this happens I exit the game and restart and it seems to take care of the problem.

    I'd like to know what may be causing this and if it is the monitor or card, I need to RMA it ASAP. Any help would be much appreciated.

    In case it matters, I run the monitor at 1680 X 1050 (Native) and in the game options I have the resolution set to 1600 X 1000.

  2. #2
    Join Date
    Dec 1999
    Location
    Augusta, Georgia, USA
    Posts
    3,941
    You might want to post the rest of your specs, including the maker and the power rating for your power supply.

  3. #3
    Join Date
    Apr 2007
    Posts
    40
    CPU: AMD Athlon 64 X2 4600+(65W) 2.4GHz Socket AM2
    (http://www.newegg.com/Product/Produc...82E16819103749)

    PS: Xion PowerReal 600W Power Supply
    (http://www.newegg.com/Product/Produc...82E16817190007)

    Memory: CORSAIR (2 x 1GB) 240-Pin DDR2 800 (PC2 6400) Dual Channel
    (http://www.newegg.com/Product/Produc...82E16820145034)

    Motherboard: GIGABYTE GA-M61P-S3 Socket AM2 NVIDIA GeForce 6100 ATX AMD (http://www.newegg.com/Product/Produc...82E16813128034)

    Video Card: GIGABYTE GV-NX76T256D-RH GeForce 7600GT 256MB PCI Express x16
    (http://www.newegg.com/Product/Produc...82E16814125057)

    Monitor: ViewSonic Optiquest Series Q22wb Black 22" 5ms DVI Widescreen LCD
    (http://www.newegg.com/Product/Produc...82E16824116076)

  4. #4
    Join Date
    Apr 2007
    Posts
    40

    Still need help!

    Does anybody have any suggestions? I need to ship out any returns by this weekend as I will be away for most of May after saturday.

  5. #5
    Join Date
    Jan 2002
    Posts
    6,334
    keep the resolutions for games at 1680x1050, keept that native res for everything. also, make sure your dvi monitor cable isnt kinked or pinched. ive had the same problems as you only to find a bent dvi cable (they dont like stress)
    Last edited by krupted; May 5th, 2007 at 03:07 PM.

  6. #6
    Join Date
    Jul 2000
    Location
    OUT of my MIND
    Posts
    1,283
    could be as simple as an outdated/poorly designed video driver.

    i'm certain u already disabled the onboard video in the bios...yes??
    Last edited by whutsupdoc; May 6th, 2007 at 07:41 PM.

  7. #7
    Join Date
    May 2006
    Location
    Arkham Asylum, Cell 13
    Posts
    3,385
    what OS are you running? did you update to the latest drivers? did you update the games to the latest patches?

  8. #8
    Join Date
    Apr 2007
    Posts
    40
    I'm running XP and have the latest patches for Battlefield 1942 & Battlefield 2. I didn't disable the onboard video in the bios, but is that really necessary?

  9. #9
    Join Date
    Apr 2007
    Posts
    40
    OK I stopped playing this a while back because of these video problems I was having, the fact that I didn't want to go without a video card while I RMA'd and busy with other stuff. I tried plating BF2 again for the first time in several months. I still have the same problem. There is no option in the game settings for my native resolution (1680 X 1050) so I have it set at 1600 X 1200. Onboard video is disabled. Could this be a component issue (i.e. video card or MoBo)? Any suggestions would be appreciated and I'd like to make any necessary returns while I can. Specs are the same as listed above with the addition of a good soundcard and hard drive. Thanks

  10. #10
    Join Date
    Jun 2000
    Location
    Vancouver, B.C., Canada
    Posts
    8,086
    Possibilities:

    GPU heat. What are the gpu temps when it blanks?

    Generic psu.

  11. #11
    Join Date
    Apr 2007
    Posts
    40
    While idle or on the internet, etc the GPU temp is 46 degrees C. While in BF2 it's around 56-58 degrees C. Is this a drastic change in temp? THe video card is an odd design (Gigabyte Part # GV-NX76T256D-RH) that uses a huge heat sink and natural convection rather than a fan; how can I check what an acceptable temp is for this particular card?

  12. #12
    Join Date
    Jun 2000
    Location
    Vancouver, B.C., Canada
    Posts
    8,086
    Quick and dirty test: pull off the side cover and blow a desk fan into it. If the problem persists, it isn't temps.

    What's your psu?

  13. #13
    Join Date
    Apr 2007
    Posts
    40
    Not a bad idea, I'll give it a shot. PSU is listed above along with the rest of my system components:

    PS: Xion PowerReal 600W Power Supply
    http://www.newegg.com/Product/Produc...82E16817190007

    (The link works)

  14. #14
    Join Date
    May 2006
    Location
    Arkham Asylum, Cell 13
    Posts
    3,385
    even 58C is not that high for a nvidia gpu.

    which driver set are you running?

  15. #15
    Join Date
    Apr 2007
    Posts
    40
    I just downloaded and installed the latest driver (Sept 30 2007) which was not on the gigabyte site. Are ther any other software I should update?

    The problem still exists. I've now noticed that even the preview or intro video for the game causes the same blanking issues. While this occurred, the GPU temp was only 48 degrees Celcius.

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