Having solved my CD problem I tried to play a CD on it and got the following message.
"Windows Media Player is not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web Site?"
I went through the whole process of downloading the appropriate WMP hot fixes and security updates and installing WMP11 from the Microsoft Web Site, shutting down my computer to complete the installation, going through the options setting routine only to receive a yellow Microsoft update shield in my task bar.
I went to install the update which promptly failed. It turned out that the update was a WMP security fix, KB936782, which is already installed on my computer.
I tried to open WMP11 and received the same WMP not correctly installed message as before.
I seem to be in a closed loop which I can't escape from.
I tried deleting WMP11 through the control panel which goes through the motions of rolling it back to the previous version but doesn't delete it.
Can you please advise me how to fix these WMP problems?
It is driving me nuts as everything I have found and tried has failed.
I appreciate your help.