June 24th, 2006, 07:29 AM
Scanner problem, help please
I recently bought an Epson DX3800 all in one scanner printer copier USB. It copes and prints ok but scanner does not work. Get an error scanner handler.
I've been in touch with Epson who are helpful but have not solved the problem. They instucted me to reinstall completely and then sent me some TWAIN files to replace on the C:/WNNT folder. Did that still doesn't work.
I'm using Win2K with all the latest updates etc.
Can anyone help>?
June 25th, 2006, 05:48 AM
What's the exact verbiage of the error message?
June 25th, 2006, 01:29 PM
Hi thanks for the response
On clicking the icon to start the scan I get "EPSON SCAN cannot be started. Please use the Troubleshooting Assistant to solve the problem".
I have trried the troubleshooting assistant but no help.
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