Scanner problem, help please
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  1. #1
    Join Date
    Dec 2000
    Location
    London, UK
    Posts
    198

    Scanner problem, help please

    Hello

    I recently bought an Epson DX3800 all in one scanner printer copier USB. It copes and prints ok but scanner does not work. Get an error scanner handler.

    I've been in touch with Epson who are helpful but have not solved the problem. They instucted me to reinstall completely and then sent me some TWAIN files to replace on the C:/WNNT folder. Did that still doesn't work.

    I'm using Win2K with all the latest updates etc.

    Can anyone help>?

    Thanks
    m8

  2. #2
    Join Date
    Oct 2000
    Location
    Dallas, Tx.
    Posts
    2,673
    What's the exact verbiage of the error message?
    "Imagine a world where dogs took bad owners to the pound."


    http://www.hopeforpaws.org/

  3. #3
    Join Date
    Dec 2000
    Location
    London, UK
    Posts
    198
    Hi thanks for the response

    On clicking the icon to start the scan I get "EPSON SCAN cannot be started. Please use the Troubleshooting Assistant to solve the problem".

    I have trried the troubleshooting assistant but no help.

    Cheers
    m8

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