alienware mp3's?
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Thread: alienware mp3's?

  1. #1
    Join Date
    Feb 2006
    Posts
    36

    alienware mp3's?

    hi to everyone i was just checking out alienware.com and found they have mp3's. anyone know anything about them whether they are good or bad becuase i am thinking about buying one cuase i want an mp3 but not one that is gonna cost $xxx. i emailed support and they said that it has removable flash memory chips and taht you can just buy different chips for it. Also anyone got any comments on these logitech headphones - http://www.tigerdirect.com/applicati...0681&CatId=390
    they seem pretty good but i dont know.
    Pentium D 3.0
    1GB Corsair Value select 4200
    250GB hitachi
    gigabyte GA-8I945P-G
    evga 6800GS

  2. #2
    Join Date
    Apr 2006
    Posts
    2

    Alienware MP3's

    Well.. I picked one up (1gig) 5 days ago, and used it for 3 hours, due to the fact it wont turn on anymore. New batteries... Rechargable batteries... Nothing would power it up. Paid another $10 to send it back, which of course I wont get back. It's been 2 days haven't gotten any word back yet (replaced? refurbed? anything?). After dealing with their "award winning customer care", I've already drawn my own conclusions as to how much attention they give their non-system sales. Best info I have on that matter.

  3. #3
    Join Date
    Feb 2006
    Posts
    36
    any and all info is great thanks. that seems kinda dissapointing that there customer service is terrible to their non system sales. although when i ask questions on the items on their website i always use their caht thing which is nice.
    Pentium D 3.0
    1GB Corsair Value select 4200
    250GB hitachi
    gigabyte GA-8I945P-G
    evga 6800GS

  4. #4
    Join Date
    Apr 2006
    Posts
    2

    yeah...

    I was very dissappointed as well. Then I did some research on the matter of their cust. svc. and found alot more problems with the company. Not sure if I'll do further business with them.

  5. #5
    Join Date
    Sep 2000
    Location
    Memphis Tennessee
    Posts
    4,930
    Alienware was recently purchased by Dell.

    Dell press Release

    Red Herring Press Release

    Is this good for customer service? Who knows....

  6. #6
    Join Date
    Mar 2002
    Location
    Spangdahlem AB, Germany
    Posts
    435
    Without going into detail, I agree that Alienware has terrible customer service. I will say, when their systems work, they work very well, and are indeed very high performance. I am specifically speaking of their gaming notebooks, as I have owned 2. However, when they crash, they crash hard. I was fortunate enough to get a full refund on my last one. Funny thing is, that with the money I spent on that last one, when I got my refund, I built my kick A$$ gaming system listed in my signature, as well as buying an Acer 5672 Notebook that plays all my games at medium or above settings.

    Bottom line, their customer service is not good at all. It took 4 months to get my refund.

    SJRACER
    Gaming System
    ASUS A8N-E Motherboard
    Athlon X2 4200
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    Aspire 600W Power Supply
    2Gig PC3200 (OCZ)
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    1 Maxtor 300Gig SATA
    EVGA 7800GT 256MB PCI Express
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    Main System
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    Maxtor 100Gig SATA
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    Plexwriter 52/24/52A
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  7. #7
    Join Date
    Feb 2006
    Posts
    36
    so i guess i wont get an alienware mp3 after all i just liked it cause of the looks but i think ima going with ceative have p7800's of theirs and they work great now just gotta tweak the sound card software to give me the full sound lol.
    i never liked dell very much for gaming/other products. also my uncle has 3 dells and they dont get much customer service on them at all.
    Pentium D 3.0
    1GB Corsair Value select 4200
    250GB hitachi
    gigabyte GA-8I945P-G
    evga 6800GS

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