Need Help Desperately!!!
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  1. #1
    Join Date
    Nov 2005
    Posts
    3

    Need Help Desperately!!!

    I have tried to do a new install of WIN XP on a laptop and silly me chose the upgrade option instead..... so it did most of that then started rebooting all the time... so then (in my wisdom) i tried a new installation - during the setup when it asks you what partitition to install on this laptop says UNKNOWN DRIVE - there is no disk in this drive. it repeats 4 times.

    Can anyone please please please help me.

    I also tried the ASR option and on c: chkdsk - it comes up with - The volume appears to contain one or more unrecoverable problems.

    This laptop is only 4 months old.

  2. #2
    Join Date
    Dec 1999
    Location
    Augusta, Georgia, USA
    Posts
    3,942
    Welcome to the forum.

    Suggest that you post brand and model of the laptop. I also suggest that you run the manufacturer's diagnostic on the hard drive. Those are available in Shinma's Various Downloads sticky in the General Forum here. You do not need to be able to boot into Windows to run them, as they boot from a floppy. It may be that you need to zero-fill your drive if there is not a physical problem with it.

    Post back with the findings.

    Are you still under warranty?

  3. #3
    Join Date
    Nov 2005
    Posts
    3
    Thank you! and thanks for your very fast reply!!!! -

    Its my friends laptop and its brand is ITC - it weighs an absolute tonne!
    I believe she had it custom built or thats what they told her
    its a p4 3.2ghz 1 gig ram, this laptop doesnt have a floppy drive either which makes things difficult.

    I believe it will be still under warranty but the guy she got it from is 3000 kilometres away.

    Cheers!

  4. #4
    Join Date
    Feb 2002
    Posts
    3,265
    As jimbo1763 said start with hard drive diagnostics, if you dont know how state the model of the hard drive you have. It should be visible on the boot up or in the BIOS. The long number which stands for the name of the hard drive will do just fine.

  5. #5
    Join Date
    Dec 1999
    Location
    Augusta, Georgia, USA
    Posts
    3,942
    You ought to be able to put those diagnostic programs on a CD and go from there. Be sure that your BIOS is set to detect the optical drive as the first boot device.

    And speaking of the BIOS, does it recognize the hard drive?

  6. #6
    Join Date
    Jun 2000
    Location
    Montreal, Que, Canada
    Posts
    8,689
    Quote Originally Posted by jimbo1763
    You ought to be able to put those diagnostic programs on a CD and go from there. Be sure that your BIOS is set to detect the optical drive as the first boot device.

    And speaking of the BIOS, does it recognize the hard drive?
    You can get the ultimate boot cd which contains a ton of diagnostic programs from http://www.ultimatebootcd.com/
    Gilles Lussier

    HWC Folding@Home Team

  7. #7
    Join Date
    Sep 2001
    Location
    Independence, MO
    Posts
    8,071
    Do you have the restore CDs for this laptop? Perhaps using them to reinstall the OS would be better, since they are made especially for that notebook.
    Give what you cannot keep to gain what you cannot lose.

  8. #8
    Join Date
    Sep 2001
    Location
    Independence, MO
    Posts
    8,071
    Nice program! I made myself a Windows 98 "Floppy" BootCD a while back. It works great, and allows you to boot to DOS without a floppy drive. I actually just found it the other day, and it has saved me in the past. The above ultimatebootCD looks even better!
    Give what you cannot keep to gain what you cannot lose.

  9. #9
    Join Date
    Sep 2000
    Location
    Memphis Tennessee
    Posts
    4,930
    UBCD is really something. After a friend with broadband downloaded and burned it, I have booted from it to see if it functions. Amazing. Lots and lots of tools.

    It does have all the Manufacturers Hard Drive Utilities!

    Last edited by Leoslocks; November 4th, 2005 at 01:43 AM. Reason: To replace image with thumbnail

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