A friend has been telling me he's got a notebook PC (I'm not sure of the model).

He's been trying to get into it to upgrade the RAM. Problem is, he can't figure out how to get in to it. There's no visible way to get in beneath the battery, the CD's fixed in and the keyboard looks moulded also.

He's concerned about wedging up the edges because he's heard that the connection to the mousepad is very short and could break. I can't believe there's no way into this thing.

I've had a look around the net and it seems like many people are having problems with this but there's nothing useful on the Medion site and I haven't even been able to find the Cybercom site.

Any clues?