CD Burner Problem
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Thread: CD Burner Problem

  1. #1
    Join Date
    Dec 2000
    Location
    Alhambra, CA, USA
    Posts
    140

    CD Burner Problem

    I am having problem with my burner. It is a new Verbatim 52x24x52. I am using Nero 5 and updated to the latest version. The problem I have is the burner would pass simulation, complete burning process etc but the resulting disc cannot be read. Both my CD drive and CDRW drive cannot read the resulting disks. If I ask Nero to verifity data after burning, it would say "failed to mount disk" or something at the verifying stage.

    I've read about the windows XP bug and installed Q320174_WXP_SP1_x86_ENU.exe but didn't solve the problem. After I installed the win fix, I've only tried disc-at-once, no multisession, finalize CD setting. After half a dozen failed burns and wasted cdr's, I thought I would ask before I try with different burning settings...

    Thanks!
    Hard decisions: Intel or AMD, nVidia or ATI, Windows or Linux, Neverwinter Nights or Counter-Strike, computer or woman.

  2. #2
    Join Date
    Jan 1999
    Location
    Melbourne, Australia
    Posts
    8,796
    If you haven't already, try a different brand of media, Verbatim perhaps.

  3. #3
    Join Date
    Mar 2000
    Posts
    27,256
    Check to see if there are any firmware updates for the drive in question as well.
    "I know nothing."
    Cheers.

  4. #4
    Join Date
    Mar 2000
    Location
    Mt. View CA
    Posts
    669
    Try slowing down the burning speed. I would set it to the lowest speed and use a few brands of different media. If that doesn't resolve your issue, then try another program.

  5. #5
    Join Date
    Dec 2000
    Location
    Alhambra, CA, USA
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    140
    Yes, I've tried burning speeds of 32x, 16x, and 8x. Didn't make any difference.

    Yeap, I'll go and buy some CDRs. Current I am using some of my brother's CDRs that do have any printed lable. Nero Info Tool reports they are Postech, 79 mins CD-Rs.

    I went to Verbatim's website and didn't see any firmware update; might be I didn't look hard enough. I'll go check again.

    Thanks all for suggestions. I'll report back here if I discover something.
    Hard decisions: Intel or AMD, nVidia or ATI, Windows or Linux, Neverwinter Nights or Counter-Strike, computer or woman.

  6. #6
    Join Date
    Dec 2000
    Location
    Alhambra, CA, USA
    Posts
    140

    Angry

    I made the CDRW as master, and the only driver on the 2nd IDE channel. CD burning still failed but I got more detailed error message this time (tried 2 times with different CDR's, a non branded and a Memorex).

    (by the way, Verbatim's tech support is really bad. Actually I should say non-existance. They've stopped their phone support, there is no tech support email, their web support page is broken for 2 days now... I've sent an email to their sales department and hopeful get a reply)

    Here is one of the logs:
    ***********************************
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 1/29/2003 10:37:36 PM
    Nero Version: 5.5.10.42
    Recorder: < 52X24X52 CD-RW> Version: 1.06 - HA 1 TA 0 - 5.5.10.42
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: < 52X24X52 CD-RW> Version: 1.06 - HA 1 TA 0 - 5.5.10.42
    Adapter driver: <atapi> HA 1
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD205BA atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 90845D4 atapi Port 0 ID 1 DMA: Off
    CdRomPeripheral : 52X24X52 CD-RW atapi Port 1 ID 0 DMA: On
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 66060288 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 447MB (458292kB)
    Free physical memory: 177MB (182148kB)
    Memory in use : 60 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Enabled (1)
    Wizard: Off

    21.8.2003
    CD-ROM (ISO)
    7:42:20 PM #1 Text 0 File Isodoc.cpp, Line 7589
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : TRUE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : TAO
    Mode : 1
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:42:20 PM #2 Phase 75 File dlgbrnst.cpp, Line 1655
    JustLink activated

    7:42:20 PM #3 Text 0 File Reader.cpp, Line 115
    Reader running

    7:42:20 PM #4 Text 0 File Writer.cpp, Line 125
    Writer 52X24X52 CD-RW running

    7:42:20 PM #5 ISO9660GEN -11 File geniso.cpp, Line 4571
    First writeable address = 0 (0x00000000)

    7:42:20 PM #6 Text 0 File Burncd.cpp, Line 3745
    Turn on Track-At-Once, using CD-R/RW media

    7:42:20 PM #7 Text 0 File ThreadedTransferInterface.cpp, Line 672
    Setup items (original item values)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 95869 (95869) = #95869/21:18.19
    relocatable, CD pos for caching/writing not required/required, no patch infos
    --------------------------------------------------------------

    7:42:20 PM #8 Text 0 File DlgWaitCD.cpp, Line 225
    Last possible write address on media: 359848 (79:59.73)
    Last address to be written: 95868 (21:20.18)

    7:42:20 PM #9 Text 0 File DlgWaitCD.cpp, Line 230
    Write in overburning mode: FALSE

    7:42:20 PM #10 Text 0 File DlgWaitCD.cpp, Line 1700
    Recorder: 52X24X52 CD-RW;
    CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
    ATIP Data:
    Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

    7:42:21 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 824
    Prepare recorder 52X24X52 CD-RW for write in TAO
    DAO infos:
    ==========
    MCN:
    TOCTYPE: 0x0 Session Closed, CD not fixated
    Tracks 1 to 1:
    TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 196646912

    7:42:21 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 852
    Removed 2 run-out blocks from end of track 1.

    7:42:21 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 672
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 95869 (95869) = #95869/21:18.19
    relocatable, CD pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 95867 blocks [ 52X24X52 CD-RW ]
    --------------------------------------------------------------

    7:42:21 PM #14 Phase 24 File dlgbrnst.cpp, Line 1655
    Caching of files started

    7:42:21 PM #15 Phase 25 File dlgbrnst.cpp, Line 1655
    Caching of files completed

    7:42:21 PM #16 Phase 32 File dlgbrnst.cpp, Line 1655
    Simulation started at 16x (2,400 KB/s)

    7:42:21 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 1978
    Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

    7:42:21 PM #18 Text 0 File Mmc.cpp, Line 18419
    Set BUFE: JustLink -> ON , JustSpeed : ON

    7:43:50 PM #19 Text 0 File ThreadedTransfer.cpp, Line 222
    all writers idle, stopping conversion

    7:43:58 PM #20 Phase 33 File dlgbrnst.cpp, Line 1655
    Simulation completed successfully at 16x (2,400 KB/s)

    7:43:58 PM #21 Phase 36 File dlgbrnst.cpp, Line 1655
    Burn process started at 16x (2,400 KB/s)

    7:43:58 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 1978
    Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

    7:43:59 PM #23 Text 0 File Mmc.cpp, Line 18419
    Set BUFE: JustLink -> ON , JustSpeed : ON

    7:44:21 PM #24 SCSI -1135 File Cdrdrv.cpp, Line 1443
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x02280000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x24 0x92 0x00 0x00 0x1F 0x00 0x00 0x00
    Sense Data: 0xF0 0x00 0x03 0x00 0x00 0x22 0x13 0x0C
    0x00 0x00 0x00 0x00 0x0C 0x00

    7:44:21 PM #25 MMC -1135 File Writer.cpp, Line 333
    Write error

    7:44:22 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
    all writers idle, stopping conversion

    7:44:22 PM #27 Text 0 File ThreadedTransfer.cpp, Line 216
    conversion idle, stopping reader

    7:44:32 PM #28 CDR -201 File WriterStatus.cpp, Line 194
    Invalid write state

    7:44:32 PM #29 TRANSFER -18 File WriterStatus.cpp, Line 194
    Could not perform EndTrack

    7:44:32 PM #30 Text 0 File Mmc.cpp, Line 13417
    < 52X24X52 CD-RW > start Close Session

    7:44:49 PM #31 SCSI -1174 File Cdrdrv.cpp, Line 1239
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x91
    Sense Qual: 0x41
    CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x04 0x00 0x00 0x00 0x00 0x0C
    0x00 0x00 0x00 0x00 0x91 0x41

    7:44:49 PM #32 MMC -1174 File WriterStatus.cpp, Line 233
    Mechanism Control Task Error

    7:44:49 PM #33 TRANSFER -19 File WriterStatus.cpp, Line 233
    Could not perform Fixation

    7:44:49 PM #34 Text 0 File WriterStatus.cpp, Line 242
    falling back to disc fixation

    7:44:49 PM #35 Text 0 File Mmc.cpp, Line 13417
    < 52X24X52 CD-RW > start Close Session

    7:44:50 PM #36 Phase 38 File dlgbrnst.cpp, Line 1655
    Burn process failed at 16x (2,400 KB/s)

    7:44:50 PM #37 Text 0 File Scsicmd.cpp, Line 406
    SCSI not using temporary buffers
    20 out of 20 temporary buffers allocated


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 8/23/2001 5:00:00 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    ***********************************

    Seemed like a hardware failure to me. 8x burning also failed with similiar but not exactly the same error (no Mechanism Control Task Error when doing 8x)
    Hard decisions: Intel or AMD, nVidia or ATI, Windows or Linux, Neverwinter Nights or Counter-Strike, computer or woman.

  7. #7
    Join Date
    Mar 2000
    Posts
    27,256
    If applicable,
    Install the most current chip/chipset driver for the mobo/system in quesiton.
    Enable DMA for the drive within Device Manager.
    "I know nothing."
    Cheers.

  8. #8
    Join Date
    Jun 1999
    Location
    Austin, Texas, USA
    Posts
    1,771
    atong ,

    I think Women get my vote over all the other stuff in your sig.
    Mike
    Mechanical Engineer
    Dell Computer Corporation
    Server Development

  9. #9
    Join Date
    Dec 2000
    Location
    Alhambra, CA, USA
    Posts
    140
    Tried everything without sucess. No luck even getting in tough with Verbatim tech support, no phone, no email, no web support (broken web site) so I gave up. I returned the burner to Best Buy.
    Hard decisions: Intel or AMD, nVidia or ATI, Windows or Linux, Neverwinter Nights or Counter-Strike, computer or woman.

  10. #10
    Join Date
    Aug 2003
    Posts
    2
    yes i had the problem too, but if I slow down the burning speed, it works fine.

    any body knows why if i set to the highest burning speed, it is likely to be failure?

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