printer freeze
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  1. #1
    Join Date
    Nov 2000
    Posts
    7

    printer freeze

    I have an HP LaserJet 1200 printer. The OS is Win98.
    The printer inconsistantly freezes after giving it a print job. Usually, the printing icon is in the tray, but nothing happens. Any other jobs sent are cued behind the intial job, which shows a print status, but nothing is printing. Sometimes i send a print command and there is no print icon and nothing prints at all. I have to reboot. This happens once in a while, most often when other programs are open. It happens in almost all of the programs i use to print, such as WORD, QB and Outlook. It usually will print once I close all of the programs open. Sometimes I have to reboot. I am not sure how to go about troubleshooting this problem as it seems inconsistant and may only happen once or twice in a week. I updated the driver.
    Is any one familiar with this problem?

    Thanks for any help.

  2. #2
    Join Date
    Feb 2003
    Location
    The Matrix
    Posts
    528
    make sure in your bios that your printer port is set to EPP or SPP not ECP...
    i really dont think that laserjets support ECP ports...
    let me know what you come up with..
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  3. #3
    Join Date
    Mar 1999
    Location
    Southern Philippines
    Posts
    2,158
    Try using the HP laser 3P printer driver bundled with windows.
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