Had a machine - loose screw.. checked the machine and returned when working okay.. now the mouse is 'jumping around' the screen. any idea? it used to use a 'Browser Mouse' application, which i uninstalled. i think it might have a short on the board now. Any ideas - i need diagnostic software to download that will test the hardware components ie board cpu ram drives cards etc.
Urgently required.. please help..
If you don't ask, you don't learn
November 2nd, 2000, 10:29 AM
I went to the customer, removed that mouse (Arowana) and replaced it with a Genius NetPro mouse. It worked fine, I installed its driver.. and there was an error in event viewer saying that 2 drivers were conflicting, -Driver c8042prt with device \Device\KeyboardPort0 ... i uninstalled the mouse driver, and then an event viewer message came up saying a device... hadn't been loaded..
i reinstalled the driver.
no error message, but same error in e.viewer.
finally i just uninstalled the mouse driver, and changed its driver to the standard ps/2. the scrolling still worked.. no errors. all was fine again.